Our emergency relief services provide immediate financial and/or material support during times of crisis. In doing so, our services act as a safety net for individuals experiencing financial hardship, such as those with low or no income, and have limited means to fund a basic standard of living. Crises that we support include unforeseen or life-changing events, including illness or domestic violence, as well as overwhelming financial obligations, such as utility bills.

To provide all-rounded support, our services can also refer individuals to more intensive support, such as online counselling, and thus encourage positive change in the direction of greater wellbeing and financial support. As such, we aim to help alleviate individuals out of financial crisis in a permanent and life-changing manner, hence improving financial independence. Further, our organisation aims to deliver a high quality service that facilitates sincere connection with communities and individuals, thus building strong networks. Consequently, recipients of emergency relief are able to feel supported by wider community and gain emotional relief during financial turmoil.